Visitor
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10 Messages
Battery Backup For Landline Phone
Does xfinity support third party battery backup's for customers who want buy there own equipment. Rather than renting one for $65.00
Visitor
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10 Messages
Does xfinity support third party battery backup's for customers who want buy there own equipment. Rather than renting one for $65.00
Accepted Solution
XfinityPaula
Official Employee
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1.4K Messages
3 years ago
Hello @ET_Explorer That is an awesome question and I hope that I am reading it in the right sense. Customer owned devices would be supported by their manufacture, however they may be compatible to use with our services. You can check to see if the device you are interested in is listed on our approved list here: My Device Info The cost of a back-up battery to purchase with us is a one time charge of $65.00, not a reoccurring fee. If you are purchasing a battery back up from another source aside from Xfinity we would not support that device, but please make sure it is compatible with the modem/gateway that you have for your services.
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ET_Explorer
Visitor
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10 Messages
3 years ago
Okay Thank you, the battery backup that xfinity offers with there xfinity voice internet modem x57 how many hours of backup time is there during an outage.
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