Arris TG862 Telephone not working. Can firmware be updated to fix this?
I want to replace the rental gateway TG1682G with the TG862 but the phone will not work. A person is selling the TG862 gateways claiming the firmware has been updated so the telephony will work. The technician at Comcast said they don't update firmware.
Can anyone help?
(The version information that I could find is listed below.)
eMTA & DOCSIS Software Version: 7.6.59N
Software Image Name: TS070659N_010914_MODEL_862_GW_CT
Packet Cable: 1.5