L

Tuesday, March 4th, 2025 7:36 PM

Arris T25 voice not working

I am getting no dial time on my phone after I have activated my new Arris T25.   The Internet works great, but not the voice.

Any help, greatly appreciated.

Official Employee

 • 

2.1K Messages

8 days ago

 

Lrlcml, Hi there! Thanks for reaching out. I know how important it is to have the voice services working correctly with a dial tone as a customer myself. I am sorry to learn about this experience. You've come to the right team of experts who specialize in resolving voice service concerns such as this over social media. Let's get this fixed. Have you checked to make sure all phones are on the hook and that all batteries are charged if you have a cordless phone? For more details on the troubleshooting steps to take, please feel free to visit this link here.

 

forum icon

New to the Community?

Start Here