Visitor
•
1 Message
All phones say PHONE LINE IN USE. UNABLE TO GET RESPONSE FROM XFINITY TESTING
For 4 months, every land line phone I plug in says "PHONE LINE IN USE". This is rather frustrating and I would like someone to please contact me. Thank you.
SomaliRose
Visitor
•
5 Messages
3 days ago
If you’re using cordless phones. Try connecting the phone line from the base phone into telephone port # 1. Check for dial tone.
0
0
XfinityJamesC
Official Employee
•
2.9K Messages
16 hours ago
Greetings, @Virginia11529! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about your phone service. You have definitely come to the right place for assistance.
Can you please tell me a little more about what's happening? Are you hearing this "Phone line in use" message through the receiver, in place of a dial tone, does it come up after you dial a number, or is something else happening? Was your phone line working prior to this? I just want to ensure we have a clear picture of what's happening.
0
0