manamok's profile

Bronze Problem Solver

 • 

2.6K Messages

Fri, Dec 4, 2020 9:00 AM

Alarm System Call

I've  been advised by my alarm company that "Comcast is switching their equipment.  Your land line will not send signals to central station. Comcast does not need to enter your home to make this change."  

 

Any one have information on this change? 

 

I do not have my security system through Comcast. 

Responses

CCAndrew

Gold Problem Solver

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25.9K Messages

8 m ago

Maybe ask your alarm company for more details on what they are talking about...
manamok

Bronze Problem Solver

 • 

2.6K Messages

8 m ago

This is what I've learned so far.  Talked to Xfinity Chat - learned that the new gateway, XB7 2.5G White, only works with Xfinity Home security system.  The older gateway, XB6 1G Black, will continue to work with any security system.  

 

Will question my security company during the week to see if they have more details.

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