After outage, no dial tones on home phones, no voice support
I have used xfinity assistant to have a person call me back yesterday morning and this morning. I go through all the same questions and a woman checks her end and tells me there is an outage in my area and Xfinity is working on a node. I do not believe what I am told. Everyone on my street has services. My internet and tv have been working since Sunday around 5 pm. My account says I have an internet outage and a phone outage. My internet is working fine. I have told them twice that level 2 needs to do something to turn my home phone back on. Can you help me?