Visitor
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1 Message
Add Voice line to assisted living facility account
How do I add an Xfinity Voice line to the existing Xfinity internet that is available in a room at an assisted living facility? The internet/TV is provided by the facility itself as part of the room.
XfinityJohnG
Official Employee
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1.3K Messages
2 years ago
Thank you very much for reaching out to us here @user_a7e6ab. I would be happy to explore any options w have to set up our Voice service. Could you send me a direct message with the full name and complete address for that account?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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