U

Visitor

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1 Message

Friday, November 11th, 2022 11:26 PM

Closed

Add Voice line to assisted living facility account

How do I add an Xfinity Voice line to the existing Xfinity internet that is available in a room at an assisted living facility?  The internet/TV is provided by the facility itself as part of the room.  

Official Employee

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1.3K Messages

2 years ago

Thank you very much for reaching out to us here @user_a7e6ab. I would be happy to explore any options w have to set up our Voice service. Could you send me a direct message with the full name and complete address for that account? 

 

To send a direct message [private message]:

   Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

   Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it

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