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Monday, October 7th, 2024 3:13 PM

Xfinity voicemail

I have a home answering machine. I do not want to use Xfinity voicemail feature. How can I turn off the Xfinity voicemail so my calls will go to my landline answering machine?

Official Employee

 • 

1.5K Messages

2 months ago

Hello, @user_ccjjxj how are you? If you change the ring count to the maximum of nine until Voicemail picks up on your Xfinity service, your personal answering machine will pick up first. You can get more information on how to do this here. 

 

https://www.xfinity.com/support/articles/change-number-of-rings-before-calls-are-forwarded

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