robert305's profile

Frequent Visitor

 • 

18 Messages

Monday, December 28th, 2020 5:00 AM

Closed

Xfi Complete Gateway Won't Connect My Voice Phone

My main home phone is connected to the back of my new Xfi Gateway. I have not had phone service for 2 weeks since I hooked it up. All I get on the phone is no line service available. I have rebooted 4 times and still no service. Can someone please help me get my phone to work. I have no phone that works so you will have to answer this message.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Gold Problem Solver

 • 

2.2K Messages

5 years ago


@robert305 wrote:

My main home phone is connected to the back of my new Xfi Gateway. I have not had phone service for 2 weeks since I hooked it up. All I get on the phone is no line service available. I have rebooted 4 times and still no service. Can someone please help me get my phone to work. I have no phone that works so you will have to answer this message.


Which model Xfi Gateway do you have?  Sorry, but have to ask:  What plan do you have and does it include home phone service?

Gold Problem Solver

 • 

25.9K Messages

5 years ago

Is your phone line plugged into the Ethernet port and not the phone port, it happens.

Frequent Visitor

 • 

18 Messages

5 years ago

Voice and Data Modem

Technicolor CGM4331COM

And I have internet and voice with unlimited data.

Frequent Visitor

 • 

18 Messages

5 years ago

I know the difference between an ethernet port and a phone port.

Gold Problem Solver

 • 

25.9K Messages

5 years ago

I know the difference between an ethernet port and a phone port.
________
Sorry it happens a lot. Call in and get reprovisioned
forum icon

New to the Community?

Start Here