2 Messages
Whitelist/Accepted Caller Bank for Landline
I receive an absurd amount of spoofed phone calls every day and only want to receive calls from contacts I trust. There needs to be a white list or accepted caller bank for xfinity voice landlines so that users can control the received calls. I already have the highest level of spam blocking enabled as well as nomorobo on my landline. Please Xfinity, hear out the MANY customers using xfinity voice and create a solution. It would be a very welcomed feature on the VOIP-based service you offer.
XfinityDena
Official Employee
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2.6K Messages
1 month ago
Thank you for reaching out @user_dt_987 I do not like getting those kinds of calls as well. The link: https://www.xfinity.com/support/articles/change-spam-blocker-settings will assist you with spam blocking controls. At this time we do not have a way to only allow specific numbers to reach you. I totally get how this is not the best answer or the most desirable and I am really sorry.
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