VOIP Blocked calls how to send them to trash

Call history shows the calls I blocked. Across from each blocked called are 3 Options but add contact forward call or unblock. Nothing to show send to trash. Can they be sent to trash can or deleted

Responses

EG

Expert

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107.6K Messages

1 year ago

The concern is not "Community Knowledge Base" related. Topic moved here to the phone help section for assistance.

4

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caddy05

Contributor

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64 Messages

No one has responded as of yet

1 year ago

0

XfinityDilary

Official Employee

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1.8K Messages

Hello, @caddy05. Thanks for posting on our community forums. What kind of phone are you using to manage the blocked calls?

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1 year ago

0

caddy05

Contributor

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64 Messages

@XfinityDilary Desktop computer

1 year ago

0

XfinityAlfonso

Official Employee

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1.2K Messages

Thank you so much for letting us know @caddy05 . With Xfinity Voice, we have certain restrictions that pertain to call history. We do have to keep any call record active and available for viewing for a 90-day period at which point it will be deleted based on Date-Time data. I hope this helps answer your inquiry.

View and Download Xfinity Voice Call History

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

1 year ago

0

Home Phone Features

caddy05

VOIP Blocked calls how to send them to trash

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