RC56's profile

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1 Message

Thu, Mar 26, 2020 11:00 AM

Voicemail

How do I change a voicemail greeting remotely?

Thanks.

Responses

ComcastAmir

Official Employee

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6.3K Messages

1 y ago

Here's How to Access Voicemail From Any Phone
From Your Home Phone
  1. Dial *99 or your home telephone number.
  2. When your personal greeting starts, press #.
  3. Enter your passcode when prompted.
Remotely
  1. Dial your home phone number.
  2. When your personal greeting starts, press #.
  3. Enter your passcode when prompted.
Automatic Playback

The automatic playback control manages whether your voicemail automatically plays a new message once you dial into your voicemail system, or if you want to be prompted by the system to listen to your messages.
  1. Access your voicemail mailbox system following the instructions above.
  2. From the main menu, press 4 for personal options.
  3. Press 2 for administrative options.
  4. Press 1 for general options
  5. Press 4 for message detail playback options.
  6. You then have the following choices:
    • Press 1 to toggle automatic playback of the date and time each message was received.
    • Press 2 to toggle automatic playback of the name of the person leaving the message.

Visitor

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1 Message

Is there an update on this process?  i tried the remotely advice without any success.  I press #, however there is no subsequent prompt for the passcode.  Also is the passcode the PIN ?  many thank for any advice.  victor

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