jfr2000's profile

New Poster


1 Message

Mon, Dec 30, 2019 9:00 AM

Voicemail indicator on and cannot be cleared


For my landline, I am getting a "Voicemail message with Provider" indication on my phone and stutter dial tone with no waiting voicemail message. This began about a week ago with no change to my service, my modem or my phone equipment. I have also tried to clear the message waiting indicator light via web browser and when I click on the button to do so, I get an error and a message to try to logout/login again, which does nothing either.


I am getting nowhere with tech support over the phone and with a visit to my house today. Feeling like my  only recourse at this point is to ask for a new number.


In checking these forums this seems to be a common issue but nobody at Comcast that I've dealt with seems to know how to fix. Please help...


John R.

This conversation is no longer open for comments or replies and is no longer visible to community members.


No Responses!

New to the Community?

Start Here