in the last three weeks, our home answering machine stopped working and calls would only go to Xfinity Voice Mail. Called to disconnect Voicemail; did nothing. Was going to buy a new answering machine but decided to save $ and put back Xfinity voice mail. Now, although I can make calls, all my incoming calls - phone rings twice when I answer, I hear nothing and the caller hears the phone ring several times before it goes to Xfinity Voicemail. Spoke with 7 different agents in the last three days - all have decided it is a problem with the Voice2Go which neither I nor they can disable. They decided they have to send a technician to the house to investigate. Since other people are complaining about the same thing it is obviously a problem in Comcast/Xfinity system. How difficult can it be fore them to disable one of their services?