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Monday, October 9th, 2023 3:10 PM

Closed

Voice mail

Turn off voicemail on my account

Official Employee

 • 

1.6K Messages

1 year ago

Hello @user_rs9s6n, and thank you for reaching out to us for assistance with turning off the Voicemail service of your home phone service. We can certainly assist you with getting this done! 

Can you send us a direct message with your full name, name of account holder (if different), and service address please?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon (speech bubble)

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

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