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DonpK
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21 Messages

Monday, March 10th, 2025 10:40 PM

Voice Address Book feature being retired?

I got an email with the subject "We’re retiring the Xfinity Voice Address Book feature". Is this for real or is it spam? The "click here" link started with "https://comcastdotcom-mid-prod1-all-t.adobe-campaign.com" which looks pretty phishy to me.

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9 hours ago

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EBG87

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4 Messages

3 days ago

If you go to Xfinity/Comcast's website you will see the announcement there also: mhttps://www.xfinity.com/support/articles/check-voicemail-xfinity-connect

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XfinityAlfonso

Official Employee

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1.5K Messages

Thanks for dropping that correct link in here, EBG87! 

 

I am an Official Xfinity Employee.
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1 day ago

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XfinitySheila

Official Employee

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1K Messages

1 day ago

 

DonpK Hi there! We will be retiring this feature. The Xfinity Voice Address Book feature, which synced with your Xfinity Email contacts for Caller ID management, will be retired on April 10, 2025, meaning your Caller ID will no longer display saved contacts on the web portal after that date, but you will still see the calling number in your call history. However the link listed is not one of ours, I recommend taking proper precautions such as updating your password if you have any concerns about the security of your account. 

 

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DonpK

Contributor

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21 Messages

Thanks for your answer.

Dropping the caller ID feature is unfortunate, particularly where I get several junk robocalls per day. Caller ID was one way to reduce the annoyance. On top of that, my monthly fee has nearly doubled in the last two years

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1 day ago

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XfinityAmandaB

Official Employee

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2K Messages

 

DonpK Thank you so much for the feedback, we do offer a Spam block option for the home phone. If you are getting a lot of spam calls to that number, I would check out your Spam Blocker settings.  

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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1 day ago

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user_7gsa7b

1 Message

9 hours ago

comcastdotcom-mid-prod1-all-t.adobe-campaign.com

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