3 Messages
VM not able to set-up
Like many others, I am unable to set up the vm on my landline. Worked perfectly for years until I received a new “upgraded” box. Also, now do not receive caller id on tv screen. Suggestions?
3 Messages
Like many others, I am unable to set up the vm on my landline. Worked perfectly for years until I received a new “upgraded” box. Also, now do not receive caller id on tv screen. Suggestions?
XfinityAdrienne
Official Employee
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1.3K Messages
1 year ago
Hey there, @user_bnyjj6! I am sorry to hear about the experience with setting up your voicemail. Does your Xfinity Voice service work otherwise? Do you receive an error when you attempt setup the Voice?
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user_bnyjj6
3 Messages
1 year ago
Thank you for your reply. The landline service (voice) does work (did not when new box installed, but tech support fixed). When attempting to set up voicemail, get reply that voicemail mailbox is unavailable.
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