Turn Xfinity voicemail off

Hi, how do I turn off Xfinity voicemail and have my answering machine pick up? TY

Responses

XfinityGabby

Official Employee

•

1.5K Messages

3 years ago

Hello @user_ccd7f4, thank you for taking the time to reach out to us through Forums. We would have to remove the voicemail option completely from the account in order to turn it off. Would that be something you are interested in doing?

4

U

user_ccd7f4

Visitor

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2 Messages

@XfinityGabby Yes please, thank you very much!

3 years ago

0

XfinityGabby

Official Employee

•

1.5K Messages

Of course! We will need to access your account, please send a Direct Message and provide your full name and address.

Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

3 years ago

0

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user_3457ed

Visitor

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1 Message

How do I shut off voicemail?

3 years ago

0

CCKorie

Problem Solver

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1.1K Messages

Hey there! Voicemail is a feature we can remove on our end if you no longer want it. Here is also a great link: https://comca.st/3HBkZ4W

I no longer work for Comcast.

3 years ago

0

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user_7bf0bb

Visitor

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1 Message

3 years ago

Hi, how do I turn off Xfinity voicemail and have my answering machine pick up? TY

0

Home Phone Features

user_ccd7f4

Turn Xfinity voicemail off

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