Hello @user_ccd7f4, thank you for taking the time to reach out to us through Forums. We would have to remove the voicemail option completely from the account in order to turn it off. Would that be something you are interested in doing?
Of course! We will need to access your account, please send a Direct Message and provide your full name and address.
Here are the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
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XfinityGabby
Official Employee
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1.5K Messages
4 years ago
Hello @user_ccd7f4, thank you for taking the time to reach out to us through Forums. We would have to remove the voicemail option completely from the account in order to turn it off. Would that be something you are interested in doing?
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user_7bf0bb
Visitor
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1 Message
3 years ago
Hi, how do I turn off Xfinity voicemail and have my answering machine pick up? TY
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