Hello, user_e4af76. Our team can help. Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
Thank you for reaching out to us @user_k1wogp! Disabling the voicemail on the Xfinity Voice landline currently requires an Xfinity employee to manually make those changes to the Xfinity Voice services. This will require verifying the Xfinity Voice Security PIN. Please check this article here to view or change your Xfinity Voice Security PIN.
Please call 1(800) 934-6489 to get connected to a member of our Xfinity Voice team that can verify the Xfinity Voice Security PIN and make these changes.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityThomasA
Official Employee
•
1.8K Messages
12 days ago
Hello, user_e4af76. Our team can help. Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
- XfinityThomasA
0
0
user_k1wogp
1 Message
3 days ago
I want to disable the voice mail option on my home phone number how do I do that?
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