2 Messages

Sunday, December 17th, 2023

Closed

Turn OFF Xfinity Voice Mail

The voice mail function was enabled on the HOME phone line without my knowledge. It needs to be turned off immediately! Please help!

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2 Messages

2 years ago

I posted this on Sun 12/17 and I also direct messaged Xfinity Support - NO responses! What does it take to get this resolved???

Official Employee

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1.9K Messages

2 years ago

@user_mqhgi1 Good morning! Thank you for taking the time to reach out to our Community Forums Teams for assistance with your voicemail. I would be happy to assist you with getting your voicemail disabled today. To begin, can you please send a Direct Message with your name, and service address to get started? 

 

Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

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