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Visitor

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2 Messages

Wednesday, April 5th, 2023 12:30 AM

Closed

“This mailbox is currently unavailable”

I am trying to set up my voicemail. When I dial *99 I get the message “This mailbox is currently unavailable.” 
I get the same message if I use *82+10 digit number.

Expert

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2.1K Messages

1 year ago

Out of curiosity, what happens if you try to access it from https://connect.xfinity.com/voice ?

Visitor

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17 Messages

1 year ago

Having this same issue with Xfinity landline number voicemail.. Whenever I attempt to access my voicemail box from my home phone, I am receiving a message saying 'This mailbox is currently unavailable' for the last several days.  When attempting to review voicemails through my Xfinity online account, I am receiving an error message below that looks like this.. https://connect.xfinity.com/voice/voicemail

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1 Message

10 months ago

My issue is with xfinity mobile not xfinity voice

Official Employee

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1.1K Messages

Hello and welcome to Comcast, @user_c569e5.

I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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