1 Message

Thu, Apr 14, 2022 7:14 PM

Stolen giftcard

I’d someone Shaw token my gift card has a used it, will I be reissued a new one? I usually write down the number and cvs code just in case this were to happen and it has. It says it was used. What do I do?


Official Employee


388 Messages

5 m ago

Hello @user_9a4c52, thanks for reaching out for help on our forums! We'd be happy to help with issuing a new gift card that was lost/stolen. In order to get started can you please send us a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?


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