charlieb35's profile

Regular Visitor

 • 

1 Message

Sat, Mar 21, 2020 9:00 AM

Sprint Wireless calls not going through

Recently, I have had a few family members that have Sprint Wireless, unable to call my Xfinity landline.

Previously, their numbers would show up as "Unavailable" on the caller ID.

Now, the call is not coming through and they are getting an error message.

 

Is this someting that can be rectified on my end or is it a Sprint problem.

Thanks

Responses

jav6joev

Bronze Problem Solver

 • 

2.1K Messages

1 y ago


@charlieb35 wrote:

Recently, I have had a few family members that have Sprint Wireless, unable to call my Xfinity landline.

Previously, their numbers would show up as "Unavailable" on the caller ID.

Now, the call is not coming through and they are getting an error message.

 

Is this someting that can be rectified on my end or is it a Sprint problem.

Thanks


As a former telecom engineer, trouble reporting/shooting always began at the originating end.

Visitor

 • 

1 Message

This started happening at my company branch offices right after Sprint and T-Mobile completed their merger of their networks, related to how calls are now being routed over the old T-Mobile network.

New to the Community?

Start Here