dianeT734's profile

Frequent Visitor

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21 Messages

Wed, Oct 6, 2021 4:23 PM

Spam Blocker not Working

Hello All

Spam Blocker doesn't seem to be working,  been getting Robo calls all morning,  Name Unavailable every few minutes,   no voicemails left by any of the numbers, started at 9am--starting to get highly annoying

Responses

Official Employee

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337 Messages

9 d ago

@dianeT734 Hi there! Sorry about those calls. That has to be annoying. Is the issue still happening? Can you visit this link https://comca.st/3oOgqyv to make sure everything is correct with the settings? 

dianeT734

Frequent Visitor

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21 Messages

4 d ago

Yes did check that site for the settings and looked correct, and it happens all day every day since the day i posted this in the forum here

Calls some of them now saying on the caller ID Spam?   Name unavailable,  US Health (never did business with them),  signed up for nomorerobo, and do not call registry last week

added at least 20 of them to blocked number list

XfinityJay

Official Employee

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197 Messages

Thanks for confirming @dianeT734. Let's take a further look into this together. I'm confident that we can figure this out. 

 

Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. We're looking forward to helping make this right.

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