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61 Messages

Thursday, April 23rd, 2026 3:35 PM

SPAM block settings question

If I set the High, Medium & Low Spam Risk all to Block, does that mean any call that indicates SPAM in the caller ID will be blocked?

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Official Employee

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3.2K Messages

17 hours ago

Good Morning, @user_793642 Thank you for taking the time to reach out to us here regarding questions regarding your SPAM block questions. Yes, setting all Xfinity Spam Risk levels (High, Medium, & Low) to "Block" in the Xfinity Connect portal means almost all calls identified by Xfinity's network as potential spam, nuisance, or fraudulent will be blocked. These calls will not ring, and the caller will not be able to leave a voicemail.

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