Visitor
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2 Messages
setting up call forwarding on line
Trying to set up call forwarding on line. When you go the option, the screen opens and it shows the 3 dots blinking on and off looking like it is trying to load the page, but it never does, it just goes to a blank dark screen. We are NOT where the phone is so I cannot do it in person.....please help.
Responses
XfinityTambrey
Official Employee
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2.8K Messages
12 d ago
Hello, @user_85f953! I'm glad to see you chose to reach out to us here on the Xfinity Forums for support!
You can check out our guide for setting up fall forwarding here: https://comca.st/3zII7LB
If you are having trouble getting a page to load, you might want to try either using a different browser or clearing your cache and cookies.
Please give those steps a try and let us know if that helps or if you need an extra hand! :)
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