Visitor
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2 Messages
Robo calls filling up voicemail box without ever ringing
We suddenly have an overflow of voicemail showing up on the home phone through Xfinity Voice. When we go to clean it out by end of day it’s well over 30 voicemails. The actual phone never rings and it’s simply a lengthy delay then an automated voice saying “Goodbye”. We’ve restarted the system. Unplugged everything waited then plugged it back in and turned it back on. Nothing stops it. Now being told when people call us they can’t get through to us and get a busy signal.
XfinityThomasA
Official Employee
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3.5K Messages
19 hours ago
Hello, user_f9r9eb. Thank you for choosing Xfinity and joining us here on the forums. I'd be reaching out too if I were in your shoes and I appreciate your sharing the steps you've tried already. Let's take a closer look and troubleshoot this issue together. Please send us a Direct Message.
On a Desktop:
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Click the Direct Message icon in the top-right corner of the page.
Click the New Conversation icon to start a message.
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In the “To:” field, type “Xfinity Support” and select the Xfinity Support handle with the blue checkmark to send your message.
On a Mobile Device:
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