Contributor
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85 Messages
porting an Xfinity landline number to a cell phone?
A relative has died, and I would like to rescue his Xfinity landline (VoIP) phone number by porting it to a REALLY CHEAP cell phone. How do I do that? That is, this isn't a number that I'd use, but i'd like to receive calls occasionally.
XfinityAldrik
Official Employee
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1.9K Messages
11 days ago
Thank you for reaching out to us @clarkr! We are sorry to hear about your loss and would love to take a further look. Could you please send our team a direct message with your full name, the relative’s full name, full address, and the phone number? To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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