New Poster


3 Messages

Sat, May 8, 2021 11:39 PM

Phone Residential Services Agreement Monitoring & Recording

So, I guess I'm supposed to be ok with this???



  1. You agree that we (and our agents) may monitor and record any telephone calls or other voice communications, data, or images transmitted between: (1) us and our agents, and (2) you, your agents, any user of your Services, your Customer Equipment, or any user of any phone numbers associated with your account.

We encourage you to review the updated Xfinity Residential Services Agreement, which will take effect on July 3, 2021 and will apply to you if you continue to use your Xfinity services after that date.

Looks like I'll be contacting Century Link to see if they actually respect their users privacy!


Accepted Solution

Official Employee


215 Messages

1 m ago

We believe everyone who uses Xfinity products and services deserves a safe experience. Whether you're browsing the Internet, watching TV, chatting with friends, or managing your home, we're always working hard to protect your privacy and keep your information secure.


We know customers rely on our products to keep them connected to the people and things they care about most. It's an important responsibility that we don't take lightly. Working to keep your personal information safe, secure, and private is one of the most important things we do. 

You can learn more about our Privacy Policies, and your rights, here: https://comca.st/2R8nQOI

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