Laurie3101's profile
Laurie3101
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Contributor

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70 Messages

Fri, Feb 14, 2020 8:00 AM

Phone issues again!

My phone calls are all going directly to voicemail again! What is going on with the phone service? Fix it! I have to work from home and need my home phone to work!  

Responses

MikeB39A

Problem Solver

 • 

457 Messages

1 y ago


@Laurie3101 wrote:

My phone calls are all going directly to voicemail again! What is going on with the phone service? Fix it! I have to work from home and need my home phone to work!  


Check the ringer volume setting on your phone. Sometimes it gets lowered to inaudible

and the calls go into voicemail. If it has a mute button, check that too. Good luck!

Laurie3101

Contributor

 • 

70 Messages

1 y ago

MikeB39A, I can hear the phone ring and the number shows on my TV screen. Someone who called me said it went directly to voicemail. This happened last month too. It was supposedly fixed by Xfinity/Comcast, but now it is happening again. I have no idea what is wrong but there is clearly something wrong. Thanks for your advice. Laurie


@MikeB39A wrote:

@Laurie3101 wrote:

My phone calls are all going directly to voicemail again! What is going on with the phone service? Fix it! I have to work from home and need my home phone to work!  


Check the ringer volume setting on your phone. Sometimes it gets lowered to inaudible

and the calls go into voicemail. If it has a mute button, check that too. Good luck!


 

MikeB39A

Problem Solver

 • 

457 Messages

1 y ago


@Laurie3101 wrote:

MikeB39A, I can hear the phone ring and the number shows on my TV screen. Someone who called me said it went directly to voicemail. This happened last month too. It was supposedly fixed by Xfinity/Comcast, but now it is happening again. I have no idea what is wrong but there is clearly something wrong. Thanks for your advice. Laurie


@MikeB39A wrote:

@Laurie3101 wrote:

My phone calls are all going directly to voicemail again! What is going on with the phone service? Fix it! I have to work from home and need my home phone to work!  


Check the ringer volume setting on your phone. Sometimes it gets lowered to inaudible

and the calls go into voicemail. If it has a mute button, check that too. Good luck!


Is it still happening? Have you called tech support?


 

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