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Wednesday, January 22nd, 2025 2:41 PM

No Dial tone

I just installed a new router and now have no phone dial tone 

1 Message

13 days ago

Me too,  cannot make or receive calld

Official Employee

 • 

1.5K Messages

12 days ago

Hello, @user_vb5l8j! Thanks for taking the time to visit our Xfinity Community Forum, and for posting this concern with having no dial tone after router installation. You've come to the right place! Our team is great to work with because we'll always do whatever we can to review and resolve things quickly. Please see What to do if you don’t have dial tone with your Xfinity Voice service, and let us know if you still need any help. We'll remain here to support you and your household however we can :)

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