Visitor
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3 Messages
No caller ID on tv
We used to have the caller ID show up on the tv, but it doesn't anymore. The notifications for it are turned on.
Visitor
•
3 Messages
We used to have the caller ID show up on the tv, but it doesn't anymore. The notifications for it are turned on.
XfinityThomasA
Official Employee
•
2.6K Messages
1 day ago
Hello, user_pkhox0! You've reached the right place for help to troubleshoot called ID on your TV. Most issues related to Caller ID on TV can be resolved without needing a technician visit, and I’d love to guide you through some steps that may help. Here are a few common error messages and how to fix them:
Error Code: CID0001 – Caller ID Error
Message: "We're sorry, but we could not update your settings at this time."
What to do: Please check that your equipment meets the requirements for Caller ID on TV. If everything looks good but the issue continues, please let me know.
Error Code: ETV1000 – Application Unavailable
Message: "That application is not currently available. Please try back later."
What to do: This can sometimes happen after restarting your TV Box. Try waiting a few hours and then check again. If it’s still not working, I'm here to help.
Error Code: QS1 – Application Unavailable
Message: "This application is unavailable. Please try again later."
What to do: Similar to the ETV1000 error, this may appear after a restart. Give it a little time and try again later. If the issue persists, we can tackle things right here.
I understand how frustrating tech issues can be, and I'm committed to making this as smooth as possible for you. Let me know if you’d like help with any of these steps or if something else is going on—I’ve got your back!
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