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Monday, September 30th, 2024 10:18 PM

Never asked for Voice service, how can I remove it?

I never asked for Voice service and never used it. It showed up recently in the bill. How can I remove it?

Official Employee

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1.6K Messages

6 days ago

 

user_d635n2 - Thank you for choosing Xfinity and for joining the Xfinity Forums community. Our team would be happy to help with your account changes. Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
 
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

 

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