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rfb
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25 Messages

Fri, Oct 2, 2020 12:00 PM

Name Unavailable not blocked

I'm suppose to have Block all anonymous calls turned on. Why is it not blocking Name Unavailable...that's the definition of anonymous?

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MikeB39A

Problem Solver

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457 Messages

7 m ago


@rfb wrote:

I'm suppose to have Block all anonymous calls turned on. Why is it not blocking Name Unavailable...that's the definition of anonymous?


You may want to try Nomorobo:

 

https://www.xfinity.com/support/articles/nomorobo

jmr1959

Regular Contributor

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126 Messages

7 m ago

Yeah, I don't think "Name Unavailable" is the same as "Anonymous".

I think Anonymous means the caller is purposely blocking their name info on caller ID., whereas Name Unavailable means the caller's phone system is unable to provide a name for some reason (other than the caller purposely hiding it).

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