Impatience's profile

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2 Messages

Thursday, May 7th, 2020 9:00 AM

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Limiting only 25 calls is not enough

Xfinity phone reliability gets a 10.  Your options to reduce robo and other unwanted calls are poor.  It would be my number 2 priority behind reliability.  One improvement would be allowing us to block more than 25 numbers.  If our cell phones allow it, you are going to lose landline business over this.  Fix it.

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Visitor

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1 Message

4 years ago

Completely agree.  The #1 reason I switched to digital voice was to block the 4-6 robo calls we get every day (and yes I am on the no call list).  I was very disappointed to find out I can only block 25 numbers.  There is no reason for the limit. I've blocked every robo call number that ever came in on my cell phone. I just want to do the same on my home phone.  And you are right.  If this can't be fixed, I'll just be unplugging my home phone for good.

Problem Solver

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1.4K Messages

@user_2a22eb Thank you for the input. At the moment, it is up to 25 calls, but I can certainly send your feedback up to see if we can change this in the future. I really appreciate you voicing your concerns! 

I no longer work for Comcast.

Contributor

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216 Messages

4 years ago

Why can I no longer find the feature that allows me to manually add numbers to be blocked from my home phone as described in the other postings?  Is this one of those features that has now been taken away from us?  I didn't need Norobo -- just listed the area code and number I wanted to block.

(edited)

Visitor

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5 Messages

4 years ago

I have the same problem with spam numbers on my landline. I block 25 numbers and the same  spam callers just call from a different number. Eventually, you need more than just the capability of blocking 25 numbers because it just goes on and on. It's ridiculous. It should be all calls just like my cell phone through xfinity. I hardly ever get a call that is spam that actually comes through and rings because I have it set to block them. I love this feature and xfinity needs to fix this on the landline or eventually all of their customers will not be getting this with their package.

Contributor

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216 Messages

@user_de5da4

I've given up on Comcast (or anybody else) doing anything for landlines.  I just plain screen my calls and don't pick up anything unless it turns out to be valid.

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