Impatience's profile

New Poster

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2 Messages

Thu, May 7, 2020 9:00 AM

Limiting only 25 calls is not enough

Xfinity phone reliability gets a 10.  Your options to reduce robo and other unwanted calls are poor.  It would be my number 2 priority behind reliability.  One improvement would be allowing us to block more than 25 numbers.  If our cell phones allow it, you are going to lose landline business over this.  Fix it.

Responses

Visitor

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1 Message

2 m ago

Completely agree.  The #1 reason I switched to digital voice was to block the 4-6 robo calls we get every day (and yes I am on the no call list).  I was very disappointed to find out I can only block 25 numbers.  There is no reason for the limit. I've blocked every robo call number that ever came in on my cell phone. I just want to do the same on my home phone.  And you are right.  If this can't be fixed, I'll just be unplugging my home phone for good.

ComcastAbbie

Official Employee

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314 Messages

@user_2a22eb Thank you for the input. At the moment, it is up to 25 calls, but I can certainly send your feedback up to see if we can change this in the future. I really appreciate you voicing your concerns! 

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Harry3667

Contributor

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57 Messages

2 m ago

Why can I no longer find the feature that allows me to manually add numbers to be blocked from my home phone as described in the other postings?  Is this one of those features that has now been taken away from us?  I didn't need Norobo -- just listed the area code and number I wanted to block.

(edited)

Harry3667

Contributor

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57 Messages

Days and days go by, and still there are no answers.  Nice being ignored.

Visitor

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1 Message

*60 works, up to 25 numbers. More than that and you need to delete older numbers. Sucks that only 25, and xfinity will not increase. 

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