Visitor

 • 

1 Message

Monday, July 7th, 2025

landline

I got a new modem now my landline won't work

Oldest First
Selected Oldest First

Official Employee

 • 

1.9K Messages

21 days ago

 

user_ihsj9h Good afternoon! We appreciate you reaching out to our Xfinity Forums Team for assistance with your services. I'd be happy to help you get this squared away. Can you please share what model the new modem is? In order for your landline to work, you will need an eMTA modem. 

 

forum icon

New to the Community?

Start Here