Visitor
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1 Message
Landline phone not working
Just switched to new high speed modem. Now landline not working!
which port on back of modem do I use to get my phones working?
Visitor
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1 Message
Just switched to new high speed modem. Now landline not working!
which port on back of modem do I use to get my phones working?
user_48c016
Visitor
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1 Message
3 years ago
If you bough the correct modem, on the back there will be ports labeled Phone.
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CCLayla
Gold Problem Solver
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259 Messages
3 years ago
Hi, @user_24496e, thank you for reaching out to us here in the Xfinity Forums!
I hope the new modem has been working well for you aside from this trouble with connecting the phone. In order to use your landline, plug the connection into the Tel port of the modem.
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