U

Visitor

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1 Message

Friday, January 20th, 2023 7:44 PM

Landline not ringing. Caller gets message that mailbox is full but I dont have a voicemail activated

My mom calls my landline [Edited: "Personal Information"] from her landline [Edited: "Personal Information"] and for last 2 days gets a message saying the mailbox is full. My phone never rings. 

Official Employee

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687 Messages

5 days ago

I will be more than happy to take a look at all this for you, @user_25053c. Will you please send our team a direct message with your full name and full address?
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To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

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