Frequent Visitor
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14 Messages
Incoming calls go into voice mail on the first ring
Incoming calls go into voice mail on the first ring. I called comcast customer service and after a long wait was able to talk to a "live" person. She put me on hold and after a long time ,came back on line and told me to hang up the call and she would call me back, which she did and everything looked like it was working . But the next day the same thing occurred. IF I don't get this resolved soon, I am going to cancel all my services with xfinity. I would like to EMail Xfinity customer service, can someone give me their EMail address.
user_cdada0
Visitor
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2 Messages
4 years ago
I'm in the same boat. I've reported it 3 times and so far the support team has done nothing. I'd start with this guy:
https://www.xfinity.com/hub/customer-experience/xfinity-customer-care-update?pc=1
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user_cdada0
Visitor
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2 Messages
4 years ago
Actually, this may work better:
https://support.xfinity.com/svp-contact-form
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