miltandjan's profile

New Poster

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1 Message

Tue, Jan 12, 2021 7:00 PM

Incoming calls from landline issues

The phone doesn't ring for incoming calls from two separate centurylink landlines. Outgoing calls to those numbers work fine. Also, incoming and outgoing calls from and to cell phones work fine.

 

In addition, when trying to access VM remotely I'm prompted for area code and number then prompted for a pin number. Once entered a message states the information is incorrect.  I have verified my pin.

Responses

ComcastAmir

Official Employee

 • 

6.3K Messages

5 m ago

Hi miltandjan, are you still having issues with your incoming calls and Xfinity Connect app? If so please reach back out to me here with your full name, street address and account number?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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