U

Visitor

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2 Messages

Wed, Aug 3, 2022 1:57 PM

I Was Phone Scammed!!!

I was phone and computer Scamed last night. It happened because I let my guard down and they got into my computer for about 15 minutes. I don't know how much data they scanned or had access to. This really has me upset because they did scam me. Now what's my next step incase they got my personal information? F***. I'm really thinking about getting rid or canceling my Comcast phone service... what are we actually paying Xfinity phone to do? Do more about phone security PLEASE.

Official Employee

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516 Messages

13 d ago

Morning, we can look further into your concern. Please send us a direct private message.

 

Click the "New message" (pencil and paper) icon
 
   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
 
   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
 
   - An "Xfinity Support" graphic replaces the "To:" line.
 
   Type your message in the text area near the bottom of the window
 
   Press Enter to send it.

 

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