Visitor
•
1 Message
I want to remove voice from my plan
I currently have Xfinity Voice on my plan, but don't really use it, so I would like it removed. How do I go about doing that? Thanks
Visitor
•
1 Message
I currently have Xfinity Voice on my plan, but don't really use it, so I would like it removed. How do I go about doing that? Thanks
XfinityRay
Official Employee
•
4.2K Messages
9 hours ago
Hi there, @AvonAllen! You are at the right place for help with your plan. We want to provide services that best meet your needs. We can port your home phone number to a cell phone line or remove that if you no longer want the number.
Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. An "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.
You can see how to send us a direct message here, https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1….
0
0