1 Message

Tue, Jun 14, 2022 3:36 PM

I want to not have Xfinity voice mail answer my phone.

How do I turn off Xfinity voice mail. It occasionally picks up without us being on the phone and we miss calls. Also, we have our own answering machine and don't want Xfinity answering my phone.



Official Employee


659 Messages


That is a great question! You can manage your Xfinity Voicemail features in the settings area of your account with this link: https://comca.st/3xYebg4. As far as your own answering machine are you able to set your to pick up at less rings? I am also happy to help get the voicemail feature removed, this would be completed on our end.


Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!

- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message




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