Visitor
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2 Messages
I receive voicemail notifications for someone else's phone number
I have an email address which is not associated with my own Xfinity account. This email address receives voicemail notifications for an unknown phone number which was never associated with my email or Xfinity account. How can I stop these emails?
XfinityJohnG
Official Employee
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1.4K Messages
2 years ago
Thank you very much for reaching out to us here. Have you attempted to remove the phone number from the email settings at the https://connect.xfinity.com/ site?
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EdMallard
Visitor
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2 Messages
2 years ago
That URL redirects to https://my.xfinity.com . Under Account Settings, I have a different Personal Email specified. If I click the phone icon, I'm sent to https://connect.xfinity.com/voice . From there, clicking Email redirects me to Xfinity Connect, which I have not activated.
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