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user_b6fipp
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Tuesday, January 7th, 2025 3:54 PM

I need to turn off Xfinity VoiceMail

Lately, all two factor identification messages immediately go to voicemail. 

I already have an answering machine, so I really do not need the voicemail feature.

Please help.

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2 days ago

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XfinityAngie

Official Employee

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1.5K Messages

2 days ago

@user_b6fipp, Thanks for reaching out to Xfinity Support. That is a great question. Here are the steps to turn off your Voicemail on your home phone. 

  1. Access the voicemail system.
  2. Press **4** for personal options.
  3. Press **2** for administrative options.
  4. Press **1** to open the administrative options.
  5. Press **5** for **Skip PIN**.
  6. Press **2** to turn off the **Skip PIN** feature.

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