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Friday, September 29th, 2023 11:05 PM

How to get Home phone connection to modem

Can't get home phone to work 

Official Employee

 • 

1K Messages

7 months ago

Good evening @user_5d0ebe, and thank you for reaching out on our Community Forums regarding your home phone not working. To confirm, are you receiving a dial tone? May I also ask if you have reset the modem? 

 

1 Message

I am changing over from century link and do not know what needs to be done

Official Employee

 • 

1.1K Messages

We'd love to help get you connected, to the Xfinity network, user_c1z8al! You can browse service options, shop, and order online. You'll have the option to have any equipment shipped for a self-installation or have an expert Xfinity technician help install everything. Xfinity Getting Started Kits include all the necessary equipment with cables along with an easy-to-read start-up guide. You can learn more and even watch short videos which show how to hook up the equipment. And of course, our team is here to help too. 

 

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