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user_5a11f0
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Friday, October 13th, 2023 4:46 PM

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How do I get a specific caller number to go straight to voice mail without letting the caller know they are being blocked?

I have a sister with memory problems who calls constantly. She does not remember calls she made 15 minutes ago. I know I can block her number and let calls go to voice mail but her hearing her number is being blocked will just make things worse.

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1 year ago

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XfinityBillie

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1 year ago

@user_5a11f0 Can you clarify if you are trying to send the caller to voicemail on a mobile phone or our Xfinity home phone services?

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user_5a11f0

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Xfinity home phone service. 

1 year ago

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XfinityBillie

Official Employee

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2.8K Messages

@user_5a11f0 Thank you for clarifying that, you can block the number using these directions. However, there isn't a way to make it ring like it's just ringing through to voicemail, so they may know that you did block their number. I hope you find this helpful.

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1 year ago

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user_5a11f0

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Thank you for your help

1 year ago

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