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BarbR7
Expressive Exchange
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18 Messages

Tuesday, July 14th, 2026 11:02 AM

Home Voicemail

Voicemail is hijacking all my calls not letting it go to my answering machine. App says I do not have option to change it; cannot change number of rings. How do I turn off voicemail

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4 hours ago

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XfinityBenjaminM

Official Employee

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3.1K Messages

4 hours ago

 

BarbR7 Hello! Thank you for reaching out. We may need to remove Voicemail as a feature. When you can, please send a Direct Message with your full name and address. We'll be happy to look into this further.

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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