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Thursday, October 5th, 2023 3:47 PM

Closed

Home phone

How do I change my home phone settinhs to announce my mother's name on caller ID nstead on mine when  making a call

Expert

 • 

106.5K Messages

1 year ago

Moved here to the Xfinity Voice help section.

Official Employee

 • 

1.3K Messages

1 year ago

@user_wb1h52 Good morning! We appreciate you taking the time to reach out to our Community Forums Team for assistance with our landline caller ID. I'm happy to get you in the right direction today. May I ask whose name is on the account? That will determine whose name is on the caller ID. If the account is your name, then the caller ID will come up under your name. If the account is in your mother's name, then it should be coming up with her name. Can you please confirm which scenario we are working with? 

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