Contributor
•
177 Messages
home phone not sending email transcripts
my home line isnt sending me email transcripts to email anymore even though i have this feature on in my voice settings. can you tell me why. tjanks.
Contributor
•
177 Messages
my home line isnt sending me email transcripts to email anymore even though i have this feature on in my voice settings. can you tell me why. tjanks.
XfinityNico
Official Employee
•
553 Messages
3 years ago
Hello @carol32353, thanks for reaching out for help on our forums! Have you already tried turning this feature off then back on to see if the problem resolved/?
0
0
carol32353
Contributor
•
177 Messages
3 years ago
I had to shut off home phone answering machine and go back to Comcast answering service. It was working with my home line answering machine but all of a sudden stopped. I also rebooted my box. I don’t see why it stopped working the other way. Maybe box reboot did it, who knows but it’s now sending readable transcripts again to my email. If I turn back to home phone answering machine it still doesn’t work.
3
0